Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-chatbot-check-in-instructions.livebursts.com (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details how we handle and safeguard information collected from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services that you access through links or integrations on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications and services as a registered user.
  2. You visit any of our websites linked to this statement.
  3. You engage with us through communications such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  • Account Information: Details related to your user account creation and management, including usernames, passwords, and profile preferences.
  • Payment Information: Data necessary for processing payments, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: This may include bank account details, investment portfolios, or other financial records, used for financial transactions or services.
  • Purchase Information: Details about your purchases, including product/service selections, quantities, and transaction dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices, such as IP addresses, device IDs, and location data, to provide personalized experiences.
  • Location Data: Information about your geographic location, obtained through GPS or similar technologies, to offer location-based services.
  • Feedback and Reviews: Comments, reviews, and ratings you submit to us, which help improve our products and services.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may access your public profile information and post history.
  • Product Information: Data about the products or services you interact with, including preferences, usage patterns, and purchase history.

We collect this data through direct user input forms, account settings, transactions, interactions with our applications, website analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and language preferences.
  • Preference Cookies: Used to remember user settings, such as favorite themes or layout preferences.
  • Analytics Cookies: Track website usage and user behavior to provide insights for improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes specified in this policy or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data. Here’s a breakdown:

  • Account Information: Retained during your active account period and for a reasonable time after account closure (to comply with legal obligations).
  • Payment and Financial Data: Retained for billing, fraud prevention, and financial record-keeping purposes (in accordance with applicable laws).
  • Purchase History: Kept for a limited period to improve future shopping experiences.
  • Other Data Types: Deleted or anonymized within a reasonable timeframe after the last interaction, unless required by law.

Security Measures

We implement robust security measures to protect your personal data:

  • Employing encryption protocols to safeguard data during transmission and storage.
  • Regularly updating our software and systems to patch security vulnerabilities.
  • Restricting access to sensitive information based on the need-to-know principle.
  • Conducting regular security audits and penetration testing.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and its details.
  • Rectification: Ask for corrections or updates if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data, except in cases where retention is mandatory by law.
  • Restriction: Limit our use of your personal data under certain circumstances.
  • Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal aspects.
  • Appeals/Complaints: File appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please contact our Data Protection Officer at the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically.

Contact Information

For any questions, concerns, or requests related to privacy and data protection:

  • Email: [email protected]
  • Postal Mail: [Privacy Team Address] (Please note that providing physical mailing addresses is at your discretion.)